Delivery Information


British Mainland

Tilgear do not apply any carriage charge to orders placed above £100.00 + VAT (£120.00 including VAT) and within the UK mainland. If your order is less than £100.00 + VAT (£120.00 including VAT) then a carriage charge of £7.95 + VAT (£9.54 including VAT) will be applied.

If you want guaranteed next working day delivery the carriage charge is £12.95 + VAT  (£15.54 including VAT). This is only applicable if the order is placed before 2:30pm.

If you need your order urgently we do have a special delivery before 12 next working day. The charge for this service is £19.95 + VAT (£23.94 including VAT) and can be chosen from the drop down at the shopping basket stage. This is only applicable if the order is placed before 2pm.

Northern Ireland and Channel Islands

If you are ordering from Northern Ireland (BT postcodes) or the Channel Islands, the carriage charge will be £11.95 + VAT (£14.34 including VAT).

Republic of Ireland

We no longer have a fixed rate for shipping to the Republic of Ireland. Please contact us to discuss your requirements and receive a quote.

We ship overseas to educational establishments (such as schools and colleges), but not private addresses.

Delivery Methods and Couriers

For high value orders and any orders over 2kg being sent to UK Mainland & Northern Ireland we use Parcel Force.

For orders under 2kg we use Royal Mail.

It is important to be in to receive your courier deliveries!

If you are ordering from outside the UK mainland the carriage charge will be adjusted once you get to the final payment stage.

Our website system will inform you once item(s) are packed and then despatched. You must then allow 2 days for delivery of your goods for standard addresses.

Thank you for shopping with Tilgear

Customer Testimonials:

"Wow! What amazing customer service you provide. This is great. Thank you so much 🙂" - Finance, The Forest School          "I wanted to express my gratitude for our phone conversation today. I am pleased to be engaging with Tilgear for my professional needs.  As a DT Technician in the Technology Department at Millais School, my role here involves ensuring our department is well-equipped and functioning smoothly, which naturally leads me to rely on quality suppliers and efficient service. As a customer, I am looking forward to your support and assistance in the future. Your expertise at Tilgear is something I value greatly, especially when it comes to selecting the right tools and equipment for our school's needs. I am confident that your guidance and service will be immensely beneficial." - DT Technician, Millais School          "Thank you for the excellent service your company provides for this school. Your staff are always kind very helpful you always deliver your products on time. Keep up the high standards." - Trinity Catholic High School, London           "You have been very thorough and helpful Neil. An amazing experience so far 10/10 for service I must admit" - D Shah, Designed with Elegance UK          "I have used Tilgear to supply us with goods since 2014 when I started as a Construction Technician. Having since moved on to two additional colleges I’ve always made sure we did business with Tilgear. The team always extremely helpful and professional and will always go the extra mile to supply our goods, even if it’s not a stock item. Any issues we have they will sort them for us. I recommend them to any school or College who need a reliable supplier to work with".  - Buckinghamshire College Group, High Wycombe.          "Over the past two and a half years I have been using Tilgear for purchasing the tool kits for the Lee Marley Brickwork apprentices. I have a good report with the account manager who promptly returns quotes and is always on hand to answer any questions. Once the order is placed, Tilgear quickly turn around the order and get the tools delivered very promptly. I’m very happy with the service I receive from Tilgear!" - Lee Marley Brickwork Ltd, Reading          "All received today and a very happy year 6!  They couldn't build cars last year as our usual supplier was out of stock of the parts for some 6 months so we're really happy we can get all the bits from you now instead!!" - Federation of Winklebury Infant and Junior Schools, Basingstoke          "I just want to thanks you for delivering the workbenches last week and your engineer who worked very hard to have them all ready for us on time. Excellent job and excellent service!" - Flexit FF&E Solutions, Leeds          "They arrived yesterday morning, super quick. Thank you so much they were exactly what we needed." - Benjamin Britten High School, Suffolk          "WOW – what service. Thank you so much." - North Berwick High School, East Lothian          "All received and mechanical department are happy with the bits. Thank you for your assistance with this and will keep you in mind for future purchases." - Bedford College          "Fantastic customer service!" - The Purbeck School, Dorset          "Thanks for touching base, we are extremely happy at our end pricing is excellent compared with other suppliers. Many thanks! "- The Three Rivers Learning Trust, Northumberland          "We have had fantastic support so far and really competitive prices." - Sacred Heart High School, Newcastle upon Tyne          "We received our order in speedy time as always and never had an issue. We do only ever order small amount of items, but if we do require anything in bulk I will be sure to contact yourself." - Scotland’s Rural College          "You were really speedy and we will defo use you again." - Haileybury Turnford, Hertfordshire          "Thank you very much for your and the rest of your crew for their assistance in getting this sorted so promptly. It really is appreciated by all our dept staff." - Wolverhampton Girls High School